After receipt of payment, the tickets will automatically be sent as a PDF attachment by e-mail to the e-mail address you specified. This email also contains your personal link to your ticket download page so that you can re-download your tickets anytime, anywhere.
Your ticket(s) are valid for the entire event period. For some events, a one-time validity applies. This means that once you have had your ticket scanned, it is not possible to use it a second time at this event. In these cases, you will receive proof of entry in the form of a wristband or stamp at the first check-in.
Ordered tickets are unfortunately non-refundable! They are transferable and can therefore be given to someone else. Are you unable to attend due to circumstances and do you have an unused ticket? Send us an e-mail with your ticket code. You will then receive a 50% discount on your next purchase from us as a concession!